Joseph Cannizzaro's Current Resume

Joseph Cannizzaro
Edgewater Park, NJ 08010

Email:
joecannizzaro@comcast.net 

Twitter:
http://twitter.com/dudeman718
http://twitter.com/ican_tweet4u

Facebook:
http://www.facebook.com/dudeman718

Blog:
http://dudeman718.blogspot.com/

Linkedin:
http://www.linkedin.com/in/josephcannizzaro

Objective I am seeking a challenging position in a progressive company where I can apply my experience in retail management or office/computer work and provide excellent customer/social media service.

Employment History

Executive Assistant Manager/Assistant Manager/Store Team Lead 7/2004 – 11/2012 Walgreens, Westhampton, NJ

 Assist the Store Manager in the operation of the store and in the direction of the work force
 Responsible for improving unit sales, profits and image through the overall development and protection of   store assets
 Training and development of store personnel
 Maintain excellent customer service
 Maintain store inventory
 Responsible for opening and closing of the store
 Daily store operations which include:
 Managing all money in the store
 Overseeing departments such as Cosmetics, Photo and front cashier
 Checking vendors in and out
Managing the stock room
 Processing daily store paperwork

Testing Specialist 8/2001 – 7/2004 Mellon HR Solutions, Fort Lee, NJ

 Day-to-day involvement on multiple projects as tester and data management for system generated fulfillment, voice response system, and web applications
 Test case execution
 Test results documentation
 Data management for the identification and readiness of test participants
 Attend internal meetings, as appropriate
 Troubleshooting Benefits Analyst
 Draft system generated fulfillment, develop programing specifications, develop test case scenarios, execute test cases, and document test results
 Create and test system generated package logic
 Maintain fulfillment inventories with direction from team management
 Work with internal departments on print program, data and system requirements

Help Desk Operator – Level One 7/2000 – 8/2001 St. Joseph’s Hospital, Paterson, NJ

 Desktop Support
 Perform daily system backups
 Monitor hospital systems
  Troubleshooting

Site Coordinator 5/1997 – 7/2000 PricewaterhouseCoopers, Fort Lee, NJ

  Interface with all departments and personnel on a daily basis
 Monitor and coordinate the courier schedule
 Traffic coordination of incoming/outgoing parcels
 Maintain documentation materials for Shipping Department
 Data Entry/Troubleshooting

Assistant Manager 3/1995 – 5/1997 Palmer Video, Cliffside Park, NJ

 Interact with customers on service issues, video recommendations, and bill disputes
 Recruit, interview and train staff
 Manage retail store and staff including scheduling, performance, etc.
 Produce sales/earnings report
 Manage inventory/order processing
 Develop store promotions

Education

1999 - 2000 The Cittone Institute, Ramsey, NJ
 Help Desk Analyst – GPA 4.0, Attendance – 99%

1989 - 1993 Ramapo College of New Jersey, Mahwah, NJ
 Bachelor of Arts – GPA 3.0, Dean’s List – Spring 1993

Other Experience

Proficient in Microsoft Office; Windows 95/98/NT/2000; Internet Explorer; Lotus Notes; Social Media (Twitter and Facebook)

References are available on request.